|APrIGF 2022 Session Proposal Submission Form|
|Part 1 - Lead Organizer|
|Ms. Kaushalya Gupta|
|Organization / Affiliation (Please state "Individual" if appropriate) *|
|Program Policy Manager and Lead for Technology Policy Design Lab: Trusted and Deceptive Design|
|Economy of Residence|
|Primary Stakeholder Group|
|Part 2 - Session Proposal|
|Toward Trusted Design: User Protections for a Better Web for All|
|Where do you plan to organize your session?|
|Onsite at the venue (with online moderator for questions and comments from remote participants)|
|Specific Issues for Discussion|
|Deceptive designs, also commonly known as “dark patterns” have become a global concern that hurts privacy, consumer protection, and trust building. Design defaults like these are prevalent in many people's day-to-day online experiences, preventing the global majority from fully benefiting from the advancements of the internet. In particular, deceptive designs have a disproportionate impact on marginalized communities, including senior citizens, women and gender minorities, children, families with lower incomes, and people who are less digitally connected.
It has been a difficult problem to tackle, partially because the language we use to address deceptive design means different things to different stakeholders. Also, the interventions often come in silos, whether it is policy and regulations or ethical design initiatives. The most widespread example of this is the GDPR regulations against tracking cookies versus the trending solutions to create cookie banners that utilize manipulative designs to collect user data. Designers do not want to make deceptive design, and most platforms do not want to perpetuate it, but many are not in conversation with each other on the implications and potential in moving away from deceptive design to trusted design.
This workshop brings together researchers, policy experts, designers, and members of civil society to discuss different models for solutions, identify major blocks in the existing efforts, and compare regional experiences tackling the issue and advancing an alternative future with trusted design.
The Web Foundation is currently running a Technology Policy Design Lab, a co-creation workshop series to design recommendations that will culminate at the end of September 2022 and be shared widely and sustained through our network of partners. The workshop discussion will bring insights in examining the final report of the program, which aims to spark in-depth collaborations across stakeholders and effective policy decision
|Describe the Relevance of Your Session to APrIGF|
|Deceptive designs are most relevant to the Trust including privacy, data governance, tech regulation, surveillance, multistakeholderism, digital rights, and cyber norms. Deceptive designs are a global concern that currently have disproportionate impact on those most vulnerable, but which are also difficult to tackle partly because the tools and language we use to address deceptive design mean different things to different audiences and key stakeholders. While policymakers attempt to write laws that regulate technology platforms, web and UX designers are too often not included in the intent of the law and the result is poor design that does not meet the regulation’s true intention. The most widespread example of this is the GDPR regulations against cookies- the UX that has followed is a popup on every website that says accept all cookies or make a selection, resulting more often than not in consumers accepting all tracking cookies leading to the same scenario before the law was created. Designers do not want to make deceptive design, and most platforms do not want to perpetuate it, but many are not in conversation with each other on the implications and potential in moving away from deceptive design to trusted design.
The Web Foundation is currently running a Technology Policy Design Lab with their co-creation workshop series to design recommendations, and culminating at the end of September 2022 to be shared widely and sustained through our network of partners. Including a session at the IGF on deceptive design will directly contribute to a report that will be shared widely and influence and affect government and platform policy decisions.
|Methodology / Agenda (Please add rows by clicking "+" on the right)|
|Moderators & Speakers Info (Please complete where possible)|
|Please explain the rationale for choosing each of the above contributors to the session.|
|These moderators and speakers are selected for the range of the expertise, personal experience, capacity to run engaging, dynamic, and interactive workshops:
Katherine Townsend is the current Director of Policy for the Web Foundation convening global programs to ensure the web is open, secure, collaborative, accessible, and trusted. She has led the team for the Technology Policy Design Lab on Trusted Design and on countering online gender based violence as well as many other interventions from the Web Foundation.
Anju Mangal is the Chair at APrIGF 2022 and her work as the Head of Asia-Pacific Region, Alliance for Affordable Internet (A4AI) focuses on strengthening A4AI national coalitions and supporting stakeholder collaborations to advance our shared goal of affordable access across Asia. Anju is passionate about Women and ICT and Cybersafety for women, girls and persons with disabilities. She was a founding member of the Pacific Women and ICT. She continues to work with key stakeholders in the Asia Pacific region on various areas such as digital rights digital inclusion, cybersecurity, privacy, security etc.She will join in person.
Kaushalya Gupta has been leading the Technology Policy Design Lab for one year, convening a multi-stakeholder collaboration of government, private sector, non–profit, media, to build effective research and design driven policy interventions to counter deceptive design and promote trusted design. She will join in person.
Sage Cheng is the Head of Design and Creative Production at Access Now. Sage leads the organization’s design and creative strategy as well as Access Now and Simply Secure's work on countering deceptive designs. She is also a founding member of the Dark Patterns Tip Line run by Stanford PACS.
Chandni Gupta is the Policy and Program Director of Consumers in a Digital World at the Consumer Policy Research Centre in Australia. She leads the online compliance initiative for product safety at the ACCC, working closely with digital marketplaces to deliver safer outcomes for Australian consumers. Her research 'Duped by Design' focuses on the deceptive design issue in the Australian context. She also brings a global perspective from experience in the Strategic Communications arm of the United Nations, and most recently leading global consumer policy development in product recall effectiveness at the OECD.
Beni Chugh manages the research at the Future of Finance Initiative. Her work focuses on identifying systemic stability and consumer protection concerns in digital finance. She also contributes to the Social Protection Open Digital Ecosystem workstream at Dvara Research, where her work focuses on designing and implementing citizen centric, digital social protection delivery platforms. Beni Chugh has also written a research paper on Deceptive Designs.
|If you need assistance to find a suitable speaker to contribute to your session, or an onsite facilitator for your online-only session, please specify your request with details of what you are looking for.|
|No assistance is required but additional speakers and facilitators with expertise in deceptive design is welcome|
|Please declare if you have any potential conflict of interest with the Program Committee 2022.|
|Are you or other session contributors planning to apply for the APrIGF Fellowship Program 2022?|
|APrIGF offers live transcript in English for all sessions. Do you need any other translation support or any disability related requests for your session? APrIGF makes every effort to be a fully inclusive and accessible event, and will do the best to fulfill your needs.|
|This session will be conducted audibly in english but any translations are most welcome|
|Substantive Summary of the Key Issues Raised and the Discussion|
|Number of Attendees (Please fill in numbers)|
|Gender Balance in Moderators/Speakers (Please fill in numbers)|
|I agree that my data can be submitted to forms.for.asia and processed by APrIGF organizers for the program selection of APrIGF 2022.|